Privacy Policy

AK Novus LLC ("we," "us," or "our") respects your privacy and is committed to protecting it through our compliance with this policy.

This Privacy Policy describes how we collect, use, disclose, and protect your information when you visit our website https://www.aknovus.com (the "Website") or use our services, including our client portal and dashboard.

1. Information We Collect

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve our web development and related services
• Create and manage your client portal account
• Communicate with you (quotes, project updates, support, newsletters if you opt in)
• Process payments and issue invoices
• Detect, prevent, and address technical issues or fraud
• Comply with legal obligations

3. Legal Bases (for visitors from the EU/UK, if any)

We process personal data based on contract necessity (to deliver services), legitimate interests (analytics, security, marketing to businesses), and consent (cookies and optional newsletters).

4. Sharing Your Information

We do not sell, rent, or share your personal information for marketing purposes.

We may share information with:

5. Data Security & Retention

We use industry-standard measures (encryption in transit and at rest, access controls, secure development practices) to protect your data.

We retain personal data only as long as necessary for the purposes above or as required by law. Client account data is kept for the duration of our business relationship plus a reasonable period afterward (typically 7 years for tax and accounting purposes).

6. Your Rights (California, Texas, Virginia, Colorado, etc.)

Depending on your state or country, you may have the right to:

• Know what personal data we collect and how it is used/shared
• Access or receive a copy of your personal data
• Correct inaccurate data
• Delete your personal data
• Opt out of the 'sale' or 'sharing' of personal information (we do not sell or share for cross-context behavioral advertising)

To exercise these rights, email us at support@aknovus.com. We will respond within the time period required by applicable law (usually 30–45 days).

7. Cookies & Tracking Technologies

We use cookies and similar technologies for essential functions (authentication, security) and analytics (Plausible – privacy-focused and cookie-free).

You can control cookies through your browser settings. By continuing to use our site, you consent to our use of necessary cookies. Analytics cookies are anonymized and do not require consent under most privacy laws.

8. Children's Privacy

Our services are not directed to children under 13 (or 16 in some jurisdictions). We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The new version will be posted here with an updated "Effective Date."